If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase.Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Must not be a gift box, personal product, hosiery, adhesive product or body care product.Underwear has been tried on over your own.Remains in original packaging with all tags and liners attached.To be eligible for returns, please note the following criteria: We'll gladly help you find another size or style, or refund your purchase altogether, as long as your order adheres to the below return policy. Contact us for a personalized fit consultation, or even just to talk about what you didn't like about what you ordered-and what you were looking for-we'd love to help you find the perfect piece(s). Shopping for lingerie online can be tricky. If for some reason you don't love it, all items may be returned within 30 days of receipt.Ĭontact us at if you have any questions about the return or exchange process.
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